Shipping Information

Welcome to kuslin.shop (hereinafter referred to as the “Site”). To ensure you understand the shipping process, we have listed our shipping terms and conditions. These terms apply to all pet supplies purchased through this Site.

1. Shipping Areas
   kuslin.shop offers both domestic and international shipping services.
2. Domestic Shipping
   Shipping Time:
   Processing Time: Orders are processed within 1-3 business days after order confirmation.
   Shipping Time:
   Standard Shipping: Delivery time to most locations within the United States is 3-7 business days.
   Shipping Methods:
   kuslin.shop partners with the following couriers to ensure timely delivery of your orders:
   United States Postal Service (USPS)
   FedEx
   UPS
   Please note that shipping times may increase due to weather, holidays, or other uncontrollable factors.
3. International Shipping
   Shipping Time:
   International shipments typically take 7-21 business days, depending on customs processing and other factors in the destination country. Shipping Methods:
   We offer international shipping using the following couriers:
   International Express (e.g., DHL, FedEx, UPS)
   Please note that some countries may impose customs duties or other fees on imported goods; these charges are the responsibility of the customer.
4. Shipping Costs
   Shipping costs vary depending on the destination, courier, and order weight and size. You can view detailed shipping costs during checkout.
5. Order Tracking
   Once your order has shipped, we will send you tracking information via email. You can use this tracking number to track your order status on the courier’s official website.
6. Shipping Issues
   If you encounter any issues with your order being delayed, lost, or damaged during shipping, please contact us as soon as possible. We will be happy to assist you and resolve any issues.
7. Policy Changes
   kuslin.shop reserves the right to modify these Shipping Terms at any time. All changes will be posted on this page and will take effect immediately. Please check back regularly for the latest information.

Thank you for choosing kuslin.shop. We look forward to providing you with the highest quality products and services for your pets!